Data Deletion Request
At Voltrix Power Systems, we respect your privacy and provide customers with clear options to request the deletion of their personal information associated with our website, customer portals, and WhatsApp customer service.
Right to Request Data Deletion
If you have registered an account with Voltrix Power Systems, submitted equipment inquiries, or interacted with our automated WhatsApp customer assistance, you have the right to request that your personal information be deleted from our active customer systems.
Voltrix reviews and processes all eligible deletion requests in accordance with applicable consumer data protection guidelines and our Privacy Policy.
How to Submit a Deletion Request
Follow these simple steps to request the deletion of your customer records:
Email Our Desk
Send an email to our official customer support desk at:
voltrixpowersystems@gmail.comSubject: "Data Deletion Request"
Provide Details
To help us locate and verify your profile, please include:
- Your Full Registered Name
- Registered WhatsApp / Mobile Number
- Registered Email Address
- Company / Enterprise Name (if any)
Review & Confirmation
Our compliance team will verify your identity, process the deletion from active systems, and send you a written confirmation.
Information That May Be Retained
While we will promptly remove your active account profile, login credentials, and marketing preferences, please note that certain records may be legally retained where required by statutory, tax, or legitimate business requirements, including:
Issued commercial invoices, GST filings, and payment transaction receipts must be retained under applicable statutory tax laws.
Records verifying active product serial numbers and 12-month manufacturer warranties must be maintained to honor equipment servicing obligations.
Signed commercial agreements and proof of equipment delivery required for bilateral commercial record-keeping.
Information necessary to establish, exercise, or defend against legal claims or to comply with official court or regulatory orders.
Any retained data will be archived securely, access-restricted, and strictly used only for the specific statutory or warranty purpose for which retention is required.
Meta / WhatsApp User Data Notice
If you have interacted with Voltrix Power Systems via WhatsApp or Meta business tools, this page serves as our official User Data Deletion Instructions. Submitting a request with your registered mobile telephone number will delete your WhatsApp contact profile and conversation logs from Voltrix systems.
Please note that messages stored within your personal WhatsApp application on your own device remain under your control and must be cleared directly within your WhatsApp chat interface.
Corporate Office & Contact Information
Voltrix Power Systems (Operated by Fortune Traders)